Call Us (604) 936-4132
To all of the patients of Esposito Massage:
We would like to send out our message of hope and wellbeing to all of our patients through this very interesting time. We would like to send out our thanks to our patients who are frontline workers and essential workers that have kept everyone going and safe during this time.
Our foremost thought is keeping our community safe. Moving forward we would like to inform everyone of our policies and procedures that will be put into place for the foreseeable future.
Firstly, our appointments will be more spaced out to allow for sanitizing of our entire treatment room and waiting area. In between every patient we will be increasing our sanitization process to include the cleaning of all chairs, door handles. As you may or may not know we currently sanitize our treatment tables and change all sheets and face cradles after every patient. Our therapists also wash our hands before and after every treatment.
When you arrive for your treatment we will ask that you wait in your car, if possible, until your appointment time. There will be 2 chairs available in our waiting area and an additional room will be available for those that do not want to wait in their vehicles and if the two waiting room chairs are occupied.
We will have a hand sanitizing station available upon arrival. Masks will be available to those patients that would like to utilize one during the interview portion of your treatment.
When your therapist greets you for your appointment they will conduct a temperature check with a forehead thermometer.
We will have a screening questionnaire available to be reviewed and signed by the patient. The therapist will be able to deny treatment at their discretion with no charge to the patient.
During treatment, our therapists will be wearing masks and goggles that will be changed and sanitized after every treatment. Rebooking of appointments and payment will be completed in each individual treatment room. Forms of payment will be limited to e-transfers, cheques, credit card, and debit card only.
We ask that unless absolutely necessary, that there are no other persons accompanying patients for their treatments.
We understand that the new procedures will increase a patient's time within in the clinic but will also keep within the safety and distancing guidelines put forth by the Provincial Health Officer.
We completely understand if a patient does not feel comfortable attending a massage therapy treatment for the foreseeable future but know that we are always available via email if you have any questions or concerns.
If you show any signs of COVID including unexplained headaches, fever, chills and coughing or have been on a plane in the last 10 days please cancel your appointment.
Be safe, be healthy, be informed,
The Esposito Massage Team